The other day Matt and I spent some time at The Village at Meridian. It is near our house, and we love going there. Spending time there always feels like a little vacation. There is just something special about that place. As we sat in a comfortable seat enjoying the sunshine and fresh air, the water show started. For those of you who haven’t seen it, there is a Bellagio style fountain that shoots water high into the air as part of an incredible choreographed show every hour. This particular day as I watched the show feeling uplifted and refreshed our company name “Oasis Interactive, LLC” came to mind. Watching this water show felt like a little oasis in the midst of my hectic life.
Defining the word “Oasis”
The Oxford dictionary defines the word Oasis as a pleasant or peaceful area or period in the midst of a difficult, troubled, or hectic place or situation: “an oasis of calm in the center of the city”. It also lists the following synonyms: refuge, haven, retreat, sanctuary, sanctum, shelter.
Dictionary.com says it even better when they say “something serving as a refuge, relief, or pleasant change from what is usual, annoying, difficult, etc.” These concepts of peaceful, pleasant, and different from the usual trouble are where the name Oasis Interactive comes from.
Website Design Industry Practices
When Matt started this company he saw the landscape of the web design industry with all of its flaws. The standard industry practices included things such as over-promising and under-delivering, not communicating, and quoting low and then billing high. Many people who had worked with web designers were not happy with their experiences. Being a person of integrity and someone who deeply cares about people, these kind of practices were not alright with Matt. He knew he would run his company differently, and he needed a name that reflected this. Out of this desire to be “refreshingly different” came the name Oasis Interactive.
Our Guiding Principles – Creating the “Oasis”
Over the years Matt has worked hard to line up his company’s guiding principles with this name. In an effort to be a “pleasant change from the usual” Oasis Interactive charges by the project instead of by the hour which is extremely rare in the industry. We quote a fixed price upfront for most website builds, and what we quote for that scope of work is what you pay regardless of the hours it takes us. There have been many times when businesses have not chosen us for a project because a competitor has given them a lower “estimate”. What they didn’t understand was that the competitors were playing bait and switch by quoting low hours upfront to get the job and then charging double or triple based on actual hours once the job was done. We choose not to charge this way because we would never want a surprise bill, and we won’t give one to our customers.
Anyone who has talked to Matt also knows that his customer service is a refreshing change from the norm. Matt is a people person. He would visit with you for hours if you let him. He just truly cares about people, and it shows in the way he runs his business. He truly listens to his clients needs, frustrations, problems, and goals. He then does his best to craft a custom solution for each individual client.
His processes include communicating and meeting with the clients regularly throughout their projects, and unlike many in the industry he returns phone calls and emails promptly. His customer service and outstanding ethics were even noticed by the Better Business Bureau which resulted in him being given the BBB Integrity Counts! Award in 2010.
A Refreshingly Different Web Design and Marketing Company
After being a part of this company for many years now, I think Matt was on to something when he named this company Oasis Interactive. I think he has done an incredible job making this company “refreshingly different.” If you haven’t had a chance to work with us yet to see this difference for yourself, call us today. We would love to talk with you and show what a great experience working with a Boise web design and marketing company like Oasis can be.